About Sensual Selection
Where Sexual Pleasure Meets Personality!
Our VISION
At Sensual Selection, we believe that pleasure should be a personal journey, uniquely tailored to your desires. Launched with passion and innovation, our online store is dedicated to providing an immersive and personalized shopping experience for adult pleasure seekers.
THE big picture mission
Everyone deserves to explore their desires in a safe, exciting, and personalized way. Our mission is to empower individuals to embrace their sensuality and discover new dimensions of pleasure through carefully curated collections of adult sex toys.
What Sets Us Apart?
Sensual Selection stands out from the crowd by introducing a revolutionary approach to shopping for adult toys. We’ve integrated a fun and insightful Personality Quiz that guides you through a journey of self-discovery, helping you uncover your deepest fantasies and desires. This interactive experience is designed to match you with the perfect toys that align with your unique preferences, ensuring a personalized and satisfying experience every time.
DISCREET & SECURE shipping
Your privacy is our top priority. At Sensual Selection, we understand the importance of discretion when it comes to adult pleasure. Our packaging is discreet, and all transactions are handled with the utmost security, ensuring your shopping experience remains confidential.
Our Adult Product Section
Explore our extensive RANGE of high-quality SEX toys, ranging from intimate accessories to cutting-edge gadgets. Whether you’re a seasoned enthusiast or a newcomer to the world of pleasure, Sensual Selection has something to enhance every experience.
Your Satisfaction, Our Priority
Our happiness team is always here to assist you.
FREQUENTLY ASKED QUESTIONS (FAQ'S)
Orders and Shipping
Standard shipping typically takes up to 7 business days, please note that processing times may add additional business days to your total delivery time. Your order may take up to 2 weeks to arrive.
Creating an account is simple and free. Just click on the Account icon at the top of the page, fill out the required fields with your information, and submit the form. Once your account is created, you can enjoy faster checkout, save multiple shipping addresses, and track orders with ease.
Unfortunately currently there isn’t a way to track your order, but it’s on the teams to-do list in the nearest future.
Our pricing policy is to offer our products at the same price to all customers, wherever they live. The tax rules are such that we have to pay VAT on all purchases made within the EC (except for certain tax free areas e.g. Jersey, Andorra etc). So to areas where tax applies, we charge the price displayed and pay the relevant tax to the Latvian government. Where VAT does not apply we still charge the displayed amount. We have taken this decision to encourage European e-commerce and to make sure that the additional costs in trading with non-European community countries are covered. Unfortunately, as a result of this policy, we are not able to refund VAT charged for any of the tax free areas within the EC as we do not charge VAT to these areas. But you will not be charged any more than any other customer.
We ship to various countries around the world. You can find a list of available countries in the shipping options at checkout. If your country is not listed, we are currently unable to ship there.
Whenever possible, we strive to ship all items in your order together. However, depending on item availability and warehouse locations, your items may ship separately to ensure you receive them as quickly as possible.
For items that are popular and sold out, we may offer the option to pre-order. Please check the product page for the pre-order status and expected restock date. If available, you can pre-order to ensure you receive the item when it’s back in stock.
Unsatisfied or issues with an item?
We have a 30 Day Return Policy
We offer a 30-day return policy from the date of receipt. Items must be returned in their original condition with all tags and packaging. To initiate a return, please visit our returns page and follow the instructions provided.
We apologize for any inconvenience. Please contact our customer support within 48 hours of receiving the wrong item to initiate an exchange or return. We will provide you with a prepaid shipping label and guide you through the process.
If your order has arrived damaged, please contact us immediately. We will arrange for a return of the damaged item and expedite a replacement. You may be asked to provide photographs of the damage for our records.
Our customer support team is here to help you. You can reach us via email or through our form on the Sensual Selection website within the Contact Us Page.
If you’ve entered an incorrect shipping address, please contact customer service as soon as possible. If the order has not yet been shipped, we can update the address. If the order has already been dispatched, we will do our best to assist you in redirecting the package.
